We collect the following types of information to provide and improve our services:

1.1 Personal Information You Provide

1.2 Information Collected Automatically

We use the information we collect for the following purposes:

We do not sell your personal information. We may share your data only in the following limited circumstances:

We take the security of your data seriously and implement the following measures:

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols.
• Password Hashing: Your account password is stored using one-way cryptographic hashing — we can never see or retrieve your actual password.
• Secure Payment Processing: We do not store your full credit card details. Payments are processed through PCI-DSS compliant payment gateways (Paystack, Flutterwave).
• Access Control: Only authorized staff members with a legitimate need can access guest personal data, and all access is logged and monitored.
• Regular Backups: Our systems are regularly backed up to prevent data loss.
• Firewall & Monitoring: Our servers are protected by firewalls and monitored for unauthorized access attempts.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

After the retention period expires, your data will be securely deleted or anonymized so it can no longer be associated with you.

Under the Nigeria Data Protection Regulation (NDPR) and applicable data protection laws, you have the following rights:

To exercise any of these rights, please contact us at info@kairosresidenceng.com. We will respond to your request within 30 days.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website, including the ability to make bookings.

• CCTV cameras are installed in public and common areas only (lobby, hallways, parking area, entrance/exit points) for the safety and security of all guests and staff.
• No cameras are installed inside guest rooms, apartments, or private bathrooms.
• CCTV footage is stored for a maximum of 30 days and is only reviewed in the event of a security incident or upon lawful request by authorities.
• Access to CCTV footage is restricted to authorized security and management personnel only.
• Signage is displayed in areas under surveillance in compliance with Nigerian data protection regulations.

• Our website and online services are not directed at children under 18 years of age.
• We do not knowingly collect personal information from minors. Children may stay at our property only under the supervision of a registered adult guest.
• If we become aware that we have inadvertently collected data from a child under 18 without parental consent, we will take immediate steps to delete that information.

• Our website may contain links to external websites, social media platforms, and third-party services.
• We are not responsible for the privacy practices, content, or security of these external sites.
• We encourage you to review the privacy policies of any third-party website before providing personal information.

In the unlikely event of a data breach that compromises your personal information:

• We will notify affected users via email within 72 hours of discovering the breach.
• We will report the breach to the Nigeria Data Protection Bureau (NDPB) as required by law.
• We will provide details about the nature of the breach, what data was affected, and steps we are taking to contain and resolve the issue.
• We will provide guidance on protective measures you can take (e.g., changing passwords, monitoring accounts).

• Kairos Residence reserves the right to update or modify this Privacy Policy at any time.
• Changes will be posted on this page with a revised "Effective Date".
• For significant changes that materially affect how we handle your data, we will notify registered users by email.
• Your continued use of our website or services after changes are published constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

You also have the right to lodge a complaint with the Nigeria Data Protection Bureau (NDPB) if you believe your data protection rights have been violated.